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Privacy Policy

Information regarding the processing of your personal data in accordance with the EU General Data Protection Regulation (GDPR).

We treat your personal data with utmost confidentiality and in full compliance with the European GDPR and relevant Belgian data protection legislation.

Using our website is generally possible without disclosing personal information. When personal data (such as your name or email via our contact form) is requested, it is provided purely on a voluntary basis.

1. Data Controller

Company: Pro-Tech-Service GmbH
Managing Director: Bernd Kaiser
Address: Eynattener Straße 37a, B-4730 Raeren
Phone: +32 (0)87 84 00 01
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Web Hosting with ALL-INKL

Our site is hosted by:

ALL-INKL.COM - Neue Medien Münnich
Hauptstraße 68, 02742 Friedersdorf, Germany

Data is hosted securely within Germany. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in providing a reliable and secure web platform). A Data Processing Agreement (DPA) under Art. 28 GDPR is in place.

3. Contact Form Inquiries

Data submitted via our contact form or sent via direct email is stored strictly to process your inquiry and any follow-up service requests (Art. 6(1)(b) and Art. 6(1)(f) GDPR). We do not share your contact details without your explicit consent.

4. Google Maps

We embed Google Maps (Google Ireland Limited) to help customers easily locate our premises in Raeren. To render the map, your IP address is transferred to Google servers based on legitimate interests under Art. 6(1)(f) GDPR.

5. Your Rights as a Data Subject

You retain the statutory rights to information (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and objection (Art. 21). You also have the right to lodge a formal complaint with the Belgian Data Protection Authority (APD / GBA) in Brussels (www.autoriteprotectiondonnees.be).

Contact regarding your data

© 2026 Pro-Tech-Service GmbH / Bernd Kaiser
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